RunSync FAQ: Garmin workout sync, structured runs, plans and account help

RunSync is a workout planning app for runners. It helps you build structured running workouts, start from templates, plan calendar-based training blocks, and sync supported sessions to Garmin Connect so they are ready on a compatible Garmin watch.

RunSync is for runners who use structured training and want a faster way to create intervals, tempo runs, long runs, recovery runs, reusable templates, or race-focused training blocks.

No. RunSync works alongside Garmin Connect. You create, save, schedule, or generate workouts in RunSync, connect Garmin, and sync supported structured workouts to Garmin Connect.

Yes. RunSync can sync supported structured running workouts to Garmin Connect. Once Garmin Connect receives the workout, compatible Garmin watches can use it. Learn how to sync structured running workouts to Garmin.

Yes. You need a Garmin Connect account to connect Garmin and sync workouts.

No. RunSync is an independent app. It connects with Garmin using Garmin's developer integration flow so users can grant permission to sync supported structured workouts to Garmin Connect.

Garmin requires you to grant permission before a third-party app can send supported structured workouts to your Garmin account.

Pro users with Garmin connected can enable auto-send for eligible scheduled workouts. RunSync will attempt to send the workout to Garmin for the planned date. Only one workout per day can have auto-send enabled.

RunSync will no longer be able to sync new workouts or auto-send scheduled workouts to your Garmin account unless you reconnect Garmin.

You can create structured running workouts with warm-ups, active running steps, intervals, recoveries, strides, steady running, tempo-style work, long-run segments, and cool-downs.

Yes. RunSync is designed for interval-style running workouts, including repeat blocks with work and recovery steps. You can create the structure, review it, save it on paid plans, schedule it, and send supported workouts to Garmin.

Yes. Run Builder includes a workout chooser so you can start from available templates, load the structure into Run Builder, and adjust the workout before saving, scheduling, or sending it.

Yes. Signed-in Basic and Pro users can save workouts. Saved workouts appear in My Account and can be loaded back into Run Builder, which helps avoid recreating recurring sessions from scratch.

You can adjust a workout in Run Builder before saving, scheduling, or sending it. Saved and scheduled workouts can be loaded back into Run Builder so you can make changes as part of your workflow.

RunSync includes training pace tools that estimate pace bands from a race performance. Signed-in Basic and Pro users can save pace bands for reuse, and Run Builder can apply pace guidance to compatible workout sections.

Support depends on Garmin device compatibility with structured workouts. Supported workouts synced to Garmin Connect can then be used with compatible Garmin watches.

Yes. Signed-in users with calendar access can schedule workouts on specific dates, view planned training in Calendar, open scheduled workouts in Run Builder, copy workouts to another date, and delete scheduled workouts.

Yes. Calendar includes a Program Setup Wizard that can create a race-focused training program from your training paces, race distance, target, preferred long-run day, start date, and weekly running frequency.

The program planner supports 5K, 10K, half marathon, and marathon program generation.

Yes. RunSync shows a program preview before it is committed to your calendar. You can review the week-by-week workouts, regenerate the preview, or cancel before adding the program.

When you commit a generated program, RunSync creates scheduled workouts on the calendar, labels them as program workouts, and lets you view the program week and workout details from Calendar.

Program workouts are created as scheduled structured workouts. You can send eligible scheduled workouts to Garmin, and Pro users with Garmin connected can enable auto-send when adding a program.

Yes. Calendar includes a remove-program action for the latest committed program. By default it removes future scheduled workouts from that program.

Free users can build structured running workouts and manually sync up to 3 supported Garmin workouts each month. Saving workouts, saving training paces, unlimited manual Garmin syncs, Calendar access, program generation, and Garmin auto-send automation require a paid plan.

Basic adds unlimited manual Garmin workout syncs, saved workouts, and saved training paces. It is the paid plan for runners who want to reuse workouts and pace guidance without the free monthly Garmin sync limit.

Pro includes everything in Basic and adds Calendar access, the race program generator, scheduled workout management, and Garmin auto-send automation for eligible scheduled workouts when Garmin is connected.

Yes. Signed-in users can manage subscription actions from My Account. Basic subscribers can upgrade to Pro in the app.

No. You sign in through Garmin's authorization flow. RunSync should not ask for or store your Garmin password.

Yes. After signing in, open My Account and use the Delete account option. You will need to enter your password and confirm the deletion.

RunSync stores the account and app data needed to provide the service, such as profile details, saved workouts, scheduled workouts, generated program details, training settings, subscription state, and Garmin connection information when you connect Garmin. See the privacy policy for more detail.

Reconnect Garmin from RunSync, check that the permission step completed, and try the sync again.

Check that Garmin Connect has synced, your watch supports structured workouts, Garmin is still connected in RunSync, and the workout shows as synced successfully in RunSync.

Check that Garmin is still connected, confirm the scheduled workout is eligible to sync, and use the retry action in Calendar when it is available.

Sign in and visit Help. The Help page includes the current support request form.