Delete your RunSync account

Option 1 - Request deletion by email

To request account deletion, email:

Please send your request from the email address associated with your RunSync account.

Use the subject: Account deletion request

We may need to verify your identity before deleting your account.

Option 2 - In the app, when available

When in-app account deletion is available for your account, you can use this flow:

1. Sign in to RunSync.
2. Go to My Account.
3. Select Delete account.
4. Confirm the deletion.

If the Delete account option is unavailable or does not complete, use the email request option above.

What is deleted?

When your account is deleted, we remove:

• your RunSync account
• profile information
• saved workouts
• training plans
• training preferences
• Garmin connection and stored access tokens
• AI-generated workouts associated with your account

Some records may be retained where required for legal, security, or accounting purposes.